Reviews
Reviews
I had a marvellous experience today at dewi sant sexual health dept, everyone was so reassuring, kind and respectful ill never be nervous to go again, lovely lovely staff :)
Lance came in to assist Dr Bryant he was very friendly and this made me feel at ease. He give me privacy before and after my check up. He kept asking if I needed anything or if I was OK. I was very pleased that I had such a lovely gentleman in the room with me. So thank you lance Davies
Received call the Wednesday before about the appointment. Was a little lost when i got there. However a letter or text would help for future patients who knew who they where seeing.
The telephone line was often unavailable, the first clinician I saw was brilliant, very kind and comforting, explained everything and treated me well. I then saw a female Dr for two consecutive appointments, not sure of the name, felt uncomfortable with her manner, I became tearful and she asked me if I wanted my treatment today. This question felt more like an ultimatum to stop crying than anything else. The second dr I saw was very kind and treated me well.
I went to this hospital with nerves but I was okay once I got there. When I went in for my appointment Hayley Pope and Dr Bryant helped me feel comfortable and understood that I was nervous. Thry helped me to stay calm and helped me through my implant appointment. I would like to thank them very much with their support and guidance through out my appointment
I have only visited this hospital for the sexual health and family planning clinic so this review is for that section only.
The nurses and doctors there are amazing; every nurse Ive seen at this clinic is friendly, knowledgable and make you feel relaxed and comforted. I never feel judged, I always have a nice conversation, theyre always very informative and helpful; I won't go anywhere else as I have never had a less than brilliant service there.
Well done to the team for your approach.
Of course the clinic is busy at times, but it cant be helped by the staff and for me, its worth the wait to receive the level of empathy and care.